Frequently Asked Questions

How does the commission structure work?

Newself offers a competitive commission structure to ensure you keep more of what you earn. We charge a low percentage fee per session, which means you benefit from increased earnings as your client base grows. There are no hidden fees or long-term commitments—just a simple, transparent model that supports your practice.
What types of clients can I expect?

Newself connects you with a diverse range of clients seeking mental health support. This includes individuals dealing with stress, anxiety, depression, relationship challenges, or simply those looking to improve their overall well-being. Additionally, we have specialized segments like seniors, caregivers, and younger adults looking for personalized therapy solutions. Our platform’s advanced matching ensures you are connected with clients that align with your expertise and interests.
How do I manage sessions through the platform?

Managing sessions on Newself is simple and intuitive. Our platform allows you to manage all your appointments through a centralized dashboard. You can set your availability, view upcoming sessions, and communicate with clients directly through our secure messaging system. Additionally, our AI tools provide session summaries and insights to help you track client progress easily.
Is my information secure on Newself?

Yes, your information is fully secure on Newself. We use end-to-end encryption to protect all data and ensure compliance with industry standards, to safeguard sensitive client information. Our platform is designed with privacy in mind, giving both therapists and clients peace of mind during every interaction.
Can I adjust my availability?

Yes, you have full control over your schedule on Newself. You can set your availability, block out time slots, and adjust your calendar as needed. This flexibility allows you to manage your practice around your personal commitments.
What if I need to take a break or pause my practice?

We understand that life can get busy, and sometimes you may need a break. You can easily pause your availability on the Newself platform, allowing you to take time off without worrying about new client requests. When you’re ready to return, simply update your availability, and you’ll be back in action.
How do I get paid?

Newself offers a seamless payment process, with direct deposits to your bank account on a regular schedule. You can track your earnings in real-time through the therapist dashboard, ensuring full transparency over your income.
Can I adjust my availability?

Yes, you have full control over your schedule on Newself. You can set your availability, block out time slots, and adjust your calendar as needed. This flexibility allows you to manage your practice around your personal commitments.
What if I need to take a break or pause my practice?

We understand that life can get busy, and sometimes you may need a break. You can easily pause your availability on the Newself platform, allowing you to take time off without worrying about new client requests. When you’re ready to return, simply update your availability, and you’ll be back in action.
Can I set my own rates?

Yes, Newself allows you to set your own rates for therapy sessions. This flexibility ensures that you are compensated fairly for your time and expertise, and it allows you to adjust your rates as needed to fit your client base.
What support is available to me as a therapist?

Newself provides continuous support for all our therapists. You will have access to our customer support team for any technical issues, as well as resources like training webinars, guides, and a community of fellow therapists to share best practices. We are here to help you succeed.